Notifications to participants

The Notifications tab, under Institution, is a notice-sending tool: a message that reaches the institution’s active participants all at once. Use it for general announcements - a new training available, an important date, a maintenance notice.

The notice can arrive through two channels, and you choose one or both:

• Show on screen - the message appears as a card inside the platform for each recipient, while they are logged in, until the expiry date you set or until they close the card. Comes on by default.
• Send by email - the same message also goes out by email. Comes off by default.

How to send

1. Under Institution, open the Notifications tab.
2. Write the message in the Notification text field (between 10 and 1000 characters).
3. Choose the channels: Show on screen, Send by email, or both. At least one must be on - with none, the platform answers Select at least one channel.
4. Check Show until (date) and Show until (time). They come pre-filled with a future date and define when the on-screen card stops being shown.
5. Optionally, add an action button (see below).
6. Optionally, restrict the audience:
   • Send only to a selection of participants? - only the participants you pick, one by one.
   • Send only to a group? - only the members of the chosen group.
   • Send only to a division? - only the participants of the chosen division. This option only appears when divisions are enabled in the institution.
   • Send only to a class? - only the participants enrolled in the chosen class.
7. Use Test to validate the sending before sending to the whole audience.
8. Send dispatches the notice to the selected audience.

Note

With none of the audience options checked, the notice goes to every active participant of the institution. Check the audience before sending - the message reaches everyone at once.

Sending happens in the background. When you confirm, the platform answers that the sending has started and may take a few minutes to reach every recipient - there is no need to keep the screen open.

How long the card stays on screen

Show until (date) and Show until (time) apply to the Show on screen channel: from that moment on the card stops appearing, even for those who never opened it. Both fields come pre-filled with a future date, and the platform refuses a date in the past (The date and time must be in the future).

The date and time are interpreted in the institution’s time zone, which the screen itself states below the fields - not in the sender’s time zone.

The participant can also close the card at any time; once closed, it does not come back.

Action button (optional)

The on-screen card can carry a button that takes the participant straight to what the notice is about.

Field	What to fill in
Button text	The button’s label, 2 to 24 characters. E.g.: See the new track.
Button destination	Where the button leads: URL or Selected class (opens one of the institution’s classes).
Button URL	Appears when the destination is URL: the absolute address, starting with http:// or https://, that the button opens.

The two fields go together: fill in both or leave both blank. With only one filled in, the platform answers Enter both the button text and destination, or leave both blank. With the URL destination, a malformed address is refused with Enter a valid URL.

Without a button configured, the card shows only the text and the option to close it.

Sending history

Below the form, the Sending history panel records every notification sent, from the most recent to the oldest, with pagination. The columns are:

Column	What it shows
Date	When the sending started.
Sender	Who sent it.
Target	The chosen audience: Selected participants, the selected group, division or class, or Whole institution when no restriction was checked.
Message	The text that was sent, and the action button’s label when there is one (prefixed by Button).
Status	Sending…, Completed, Partially sent or Failed.
Sent / skipped / failed	How many recipients received it, how many were skipped and how many failed.
Channels	Where the notice went out: on screen, by email, or both.

Use PREVIOUS and NEXT, below the table, to browse older sendings.

While no notice has been sent yet, the panel shows No notifications sent yet.

Note

The Test button sends the message only to your own email. The test does not reach participants and does not appear in the history.

What the participant sees

With Show on screen on, the notice appears inside the platform, in the Notifications area, as a card with the message text, the action button (when you configured one) and a Close. If you set a button without a label of its own, it appears as Learn more.

The card disappears when the participant closes it or when the display date and time pass, whichever comes first.

Notifications are not the automatic emails

The platform also sends automatic emails at the key moments of the journey (welcome on registration, enrollment confirmation, completion and password reset). Those are triggered by the platform itself, independently of this screen - the Notifications tab is for the notices you write and send yourself. Beyond those, the platform can send scheduled reminders based on the enrollment’s state - deadline near, content never opened, pending document - configured on the Reminders tab. The support email that signs the automatic messages is set on the Configuration tab.

Note

Sending notifications depends on the institution’s Allow notifications setting. If the tab is not available to you, contact Eduvem support.

See also

• Setting up your institution
• Managing groups
• Scheduled reminders