Allowed email domains

You can restrict which email domains can receive messages sent by your Eduvem - enrollment notifications, password resets, certificates and other automatic emails. The list is maintained by the institution administrator themselves, on the E-mail tab.

Edit Allowed E-mail Domains screen, with the field to add a domain and the list of allowed domains

This restriction is about the destination of the emails sent by the platform - it does not prevent a person with an email from another domain from registering or accessing the platform.

How to enable it

On the Configuration tab, check the Configure e-mail domains option.
Save the changes. The E-mail tab now appears on the institution’s edit screen.
On the E-mail tab, register the domains allowed to receive messages (without the @, in the format example.com).

How it works

With the restriction on, messages to recipients outside the listed domains are not delivered - the platform simply does not send them, with no visible error for the participant.
The comparison ignores upper and lower case: Company.com and company.com are the same domain.
Typed domains are normalized automatically: extra spaces are removed, a leading @ is discarded and the text is lowercased. Entries that do not look like a valid domain are rejected on the spot.

Audit

Every change to the domain list is recorded in the institution’s audit history - you can always answer “who allowed this domain and when”.

Best practices

Register every domain that should keep receiving emails from the platform (headquarters, subsidiaries, providers used by the participants) before enabling the restriction - a forgotten domain makes certificates and notifications simply not arrive, with no warning.
Use this restriction when you want to make sure automatic notifications (enrollment, password, certificate) only go out to your organization’s corporate domains - for example, to avoid sending to personal email accounts registered by mistake.