Issue and download certificates

Eduvem issues completion certificates automatically, without you having to request anything - as long as your institution has enabled certificates for that content.

How the certificate is released

1. Complete the content and meet the approval criteria set by your institution (full progress and, when there is one, the minimum evaluation score).
2. As soon as approval is confirmed, the certificate becomes available automatically - there is no need to ask the administrator to issue it.
3. The document is generated as a PDF, ready to download and print.

Where to find your certificates

You can reach your certificates in two ways:

• Directly in the completed content, on the content’s own screen.
• On the Certificates tab (or My development, once the institution enables the feature), inside your profile - that is where all the certificates you have earned are gathered, with the option to view/download each one.

Tip

Keep the downloaded PDF if you need to prove completion somewhere else. Every certificate has a verification code, also shown here on the Certificates tab and on the certificate card inside the content, that anyone can use to confirm the document’s authenticity, with no login needed. See How to validate a certificate.

Note

The certificate always comes out in your language (the language you use on the platform), even when an administrator downloads it for you. A class can fix a single language for all participants; in that case the certificate comes out in that language.

Certificates with an expiration date

Some certificates have a validity period defined by your institution - this is the case, for example, with training that must be redone periodically. When that applies, the expiration date appears next to the certificate, both on the content screen and on the Certificates tab (or My development, once the institution enables the feature) of your profile; a certificate that has already expired is marked with the Expired badge.

If your institution has configured a recertification for the content, you are automatically enrolled in a new class before the expiration, without having to ask for anything - just complete the recertification for the certificate to become valid again. This depends on a recertification class with an open seat being available; if there is none, contact your institution’s administrator.

Withheld NR training certificate

If the content is a Regulatory Standard (NR) training with that requirement enabled, the certificate is only released once the institution has provided the training’s place, modality, and instructor. While any of that information is still missing, trying to view or download the certificate shows a notice explaining what’s pending - for example, “Your NR certificate cannot be issued yet: the institution still has to provide the place of this class. Please try again later.”

This does not affect your completion or approval, which are recorded normally - only the certificate PDF stays withheld. As soon as the institution fills in the information, just try again to download the certificate.

Cannot find the certificate?

If you completed the content and passed, but do not see the certificate available, your institution may not have enabled certificate issuance for that specific content. In that case, contact your institution’s administrator.